1. General

These Terms and Conditions (the "Agreement") set forth the general terms governing your use of the Prashna.ai mobile applications and website (the "Services").

By using or accessing the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.

This Agreement is legally binding between you ("User", "you", "your") and 137.NL B.V. ("137.NL", "we", "us", "our"). If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity.

2. Accounts and Membership

If you create an account, you are responsible for maintaining its security and for all activities that occur under it. You must promptly notify us of any unauthorized use. We reserve the right to suspend or delete accounts that violate these Terms or applicable laws.

3. User Content

You retain ownership of any data, questions, or material ("Content") you submit while using the Services. By submitting a question or request for a reading, you consent to your input being processed by third-party AI services, such as OpenAI GPT or Google Gemini, to generate your reading or response. We do not use your personal data to train any AI models.

4. Billing and Payments

Payments for premium features or subscriptions are handled through the App Store or Google Play. You agree to pay all applicable fees according to the pricing terms displayed at purchase. If auto-renewal is enabled, you will be charged automatically at the start of each renewal period. We reserve the right to modify pricing or discontinue features at any time.

5. Accuracy of Information

We make reasonable efforts to keep the Services accurate and up to date, but errors may occur. We reserve the right to correct errors or update content without prior notice.

6. Backups

You are responsible for maintaining your own backups of any Content you wish to keep. We are not liable for any data loss or deletion that occurs through your use of the Services.

7. Advertisements

Your interactions with advertisers or third-party offers through the Services are solely between you and the third party. We are not responsible for any resulting losses, disputes, or claims.

8. Links to Other Resources

The Services may include links to external websites or platforms. We are not responsible for their content, privacy practices, or any damage that may result from your use of them.

9. For Entertainment Purposes Only

All readings and content provided by Prashna.ai are intended for entertainment and self-reflection only. They should not replace professional legal, financial, medical, or psychological advice. Use your own discretion when interpreting any reading or response.

10. Prohibited Uses

You may not use the Services for any unlawful or abusive purpose, or in violation of intellectual property or privacy rights. Any misuse may result in suspension or termination of your access.

11. Intellectual Property

All intellectual property related to the Prashna.ai apps, website, and content remains the property of 137.NL B.V. or its licensors. You may not reproduce, distribute, or modify any material without written consent.

12. Disclaimer of Warranty

The Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not guarantee that the Services will be error-free, uninterrupted, or accurate.

13. Limitation of Liability

To the fullest extent permitted by law, 137.NL B.V. and its affiliates are not liable for any indirect, incidental, or consequential damages resulting from use of the Services. Our total liability shall not exceed the greater of one euro (€1) or the amount you paid to us during the previous one-month period.

14. Indemnification

You agree to indemnify and hold harmless 137.NL B.V., its directors, employees, and agents from any claims or damages arising from your use of the Services or breach of these Terms.

15. Severability

If any part of this Agreement is found invalid or unenforceable, the remaining provisions will continue in full effect.

16. Dispute Resolution

This Agreement shall be governed by the laws of The Netherlands. Any disputes shall be resolved exclusively by the competent courts of The Netherlands. You waive any right to a jury trial.

17. Assignment

You may not assign your rights or obligations under these Terms without prior written consent. We may assign our rights in connection with a merger or sale of assets.

18. Changes and Updates

We may modify these Terms at any time. Updates take effect immediately upon posting. Continued use of the Services after changes constitutes acceptance of the updated Terms and the current Privacy Policy.

19. Contact

If you have any questions, concerns, or complaints regarding this Agreement, please contact:

137.NL B.V.

Rosmalen, The Netherlands

martijn@137.nl